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1.7 Based on 194 reviews
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  • Customers like
    • Leaving 4
    • Salespeople were helpful 3
    • Not this company 2
  • Customers don't like
    • Disrespectful 6
    • Outright lied 5
    • Screwing payments and contracts 4

I just finished my contract with Aaron's on Gray Highway in Macon GA. They have horrible Customer Services. Ron is the store manager he has no control over what staff does. I will never get anything else from this store. Daphne Arnold 478 365 4198

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I have been buying from aarons for about eight years, I am currently buying a living room set from them and the cocktail table broke and they said they would replace it, I received a call from them at 3:10pm asking if I would be available for them to come deliver the new table between 4-5pm So I left work early to meet them, they never showed up so at 7:10pm I called to see where they were and they told me nobody called and said that and that... Read more

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On Saturday, 9/10/16 - an employee picked up a payment check for $141.00 that was predated for 9/14/2016. The employee called the store to make sure that it was okay for us to do that. It was approved. On 9/13/16, when I checked on my banking account - the check was cashed when I specifically predated it and now we have a negative balance, plus an extra $35.00 was charged. I am very disappointed the way that this was handled. It just goes to... Read more

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Ewing no store Have severe allergies to chemicals in leather furniture I've waited total of 4 days past few weeks for them to pick this furniture up They continually lie. We're leaving now-were coming in the afternoons-that night were making room on the truck-we don't have enough people. Constant lies. Katie told me I'll come out on Saturday to get it. No show-I call & she's off thst day I tell them I'm anaphylactic Benadryl is not helping... Read more

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I just started dealing with the Aaron's in Greensburg Pa. Ive dealt with Aarons in Kentucky but since I moved up here, I figred I'd give this store a shot. This store blew my Kentucky one away! The girl thats the manager there is very personable and treats everyone like family. I was introduced to the staff, walked around the store, and even offered a drink and some candy. I look forward to continuing my business here Read more

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I bought my first home needed some furniture and decided to go with this company cause a friend if mine had a bedroom set exactly the same as this store the price was decent but after purchase of the frame I noticed ants crawling on my bed and mind you I'm a clean freak ocd if you will clean brand new sheets I sprayed wiped the frame down only to find more the next morning then small German roaches started popping up i seriously never had a... Read more

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I have been a customer for many years. The manager in the Gatesville Texas store is, well the only thing i can say about him is hes a ***. I went in today to pick up a computer. My husband had already signed everything and they told us that we have to pay 71 tomorrow and then we would have to make a full payment on the 15. When i asked the girl at the counter if i would be paid up until October 15 she said no. So i was pissed. I couldnt... Read more

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This place is the worst. I will be returning the used front loader washer and dryer That only works on 1 cycle and USED dishwasher They claim that its new, when they give me my money back! They have trespassed and tried to break into my apartment while I am at work. How do I know this I have a home security system with a video web cam. I have their smiling faces breaking my foyer coat and hat bin (worth 700 dollars) on video I have paid them... Read more

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My washing machine is broken, will not spin or wash right. Back in april, they said they would make it right, but it is september and I am still getting the run around from David,the store manager. They wont fix or replace it. I guess that is how they treat all there customers! Read more

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We have been customers of theirs for a number of years. The store in Milan TN is the worst store. The employee are rude especially the manager Michael. They will lie to you and about you all the time. They claim your stuff went off to be repaired but they cant prove it. the stuff comes back still not working. We were told by a district manager that we would be contacted on a certain day by the store mananger but of course the mananger never... Read more

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