Aarons Rents - AARON'S RENT TO OWN
I leased a play-station 3 for my son on DEC 2nd 2011 for Christmas..on Jan.
3 i made an online payment and wasn't aware i owed a $5 late fee.. well Jan 15th Darcy the store manager called me and told me i hadn't made a payment at all. i advised him i had made an online payment Jan 3. he looked up the payment and said oh, i see well you owe a $10 late fee.
i told him i had no money right now we live off a limited income.. he said you mean to tell me you don't have $10? i said no i don't.. that i would try to come up with it..
well for the rest of Jan. i was harassed and called daily. mean voice mails left, actually telling me if i couldn't afford the merchandise to return it.. and sent me letters saying i owed for the whole month.
i got my papers out and read it was actually a $5 late fee not a $10 late fee. and called them. AND told them i had read my papers and it was a $5 late fee, and i didn't know i owed it. Darcy was very ugly with me and told me i knew i was late and was very ugly.
. well then told me i had to come in and make the $5 late fee. by this time it was the 28th of Jan. my payment was due on the 1st i told them i would come in and make my payment on the 1st and would pay the late fee.
he was very ugly and said i needed to come in and pay the late fee. i said i live 50 miles away and i cant drive that far to pay $5 it would cost me more in gas.. well a few hours later.. they was calling me again..
i tried and tried to work it out with them and they just kept being ugly.. so i decided to return the merchandise and buy one with my taxes from Walmart.. i had planned on paying the ps3 from arrons out when i got my taxes, but i was harassed all month for a $5 late fee. i called them and told them i wanted to return the merchandise and gave them directions..
instead of coming to get the ps3 they are still calling me and harassing me.
i refuse to call them back..they need some classes on customer service..bee2fed
You may also like
- "Bed bugs coming from mattress and box spring . president should contact me ASAP as I plan to sew.this company. They refused to come to our home and take away.so..."
- "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..."
- "We recently bought a floor model Liberty Sectional from Furniture Row after watching it for several months. It finally went on sale and we went to the store only to..."
- "Did not want to honor $30 discount off $550 job because the work was completed two separate days which they recommended due to special part order. Returned 5..."
- "I went to Walmart in Lebanon Indiana at 8 am Friday to get 3 advertised items. A 2 in 1 laptop, the 40" TV and the wireless printer. TVs were..."
- "I purchased a set of Giovanna wheels from this guys and after 8 months the paint start peeling I contact them and send them a pictures but after going back..."
- "I hired Sears to clean my carpet, they told me that they would only move my couches,which was fine with me, a young tech came by himself, I told him..."
- "When I first had exede and when i went over my data allowance, on my slowed speeds (400kbps) I could still do pandora (requires 64kbps min.), magicjack (requires 200kbps min.),..."
- "This is the worst bed ever. It is nothing more than a high priced air mattress.. My plastic frame bent after one week of having the bed and it will..."