I leased a play-station 3 for my son on DEC 2nd 2011 for Christmas..on Jan.
3 i made an online payment and wasn't aware i owed a $5 late fee.. well Jan 15th Darcy the store manager called me and told me i hadn't made a payment at all. i advised him i had made an online payment Jan 3. he looked up the payment and said oh, i see well you owe a $10 late fee.
i told him i had no money right now we live off a limited income.. he said you mean to tell me you don't have $10? i said no i don't.. that i would try to come up with it..
well for the rest of Jan. i was harassed and called daily. mean voice mails left, actually telling me if i couldn't afford the merchandise to return it.. and sent me letters saying i owed for the whole month.
i got my papers out and read it was actually a $5 late fee not a $10 late fee. and called them. AND told them i had read my papers and it was a $5 late fee, and i didn't know i owed it. Darcy was very ugly with me and told me i knew i was late and was very ugly.
. well then told me i had to come in and make the $5 late fee. by this time it was the 28th of Jan. my payment was due on the 1st i told them i would come in and make my payment on the 1st and would pay the late fee.
he was very ugly and said i needed to come in and pay the late fee. i said i live 50 miles away and i cant drive that far to pay $5 it would cost me more in gas.. well a few hours later.. they was calling me again..
i tried and tried to work it out with them and they just kept being ugly.. so i decided to return the merchandise and buy one with my taxes from Walmart.. i had planned on paying the ps3 from arrons out when i got my taxes, but i was harassed all month for a $5 late fee. i called them and told them i wanted to return the merchandise and gave them directions..
instead of coming to get the ps3 they are still calling me and harassing me.
i refuse to call them back..they need some classes on customer service..
More Review Details
- Product or service
- Sony Playstation 3
- Review category
- Furniture and Decor
- Review rating
- 5 out of 5
You May Also Like
- "Four months after I placed the order, my kitchen looks like this, happy thanksgiving without 18 base and simple dishwasher panel!..."
- "This is how my pillow looked after just six months......I washed it after 3 weeks and the case never came clean....The fillings started to unravel inside....I felt it getting smaller..."
- "We ordered a bedroom set priced at over $1000 and made the required monthly payments per our contract. A final payment was made and we were told by the manager..."
- "San Diego news is covering http://www.nbcsandiego.com/news/local/Woman-Sues-Neighbor-Over-Racial-Slurs-Abuse-135114613.html The defendants are husband and wife of Futura Properties in San Diego. Owner Barbara Bolla aka Barbara Bolla and Tony Troxel who was suspended..."
- "Ilsihave paying $3.15 gal. Since 2012 ,a gentleman called saying no he never sent out those bill amounts I told him I would send them, I just had major surgery..."
- " "Incorrectly installed and crushed oil filter" John Elway Chevrolet Service performed a pre delivery oil and filter change November 2014. I had my next oil and filter change..."
- "Vyve "Broadband" bought out our local mom and pop ISP in 2014. I put broadband in quotes because despite many promises of 105Mbps connections, in the two years since Vyve..."
- "We were excited to have another furniture store in the area that wasn't high pressure. They explained the difference in quality with their competitors by showing the insides of each...."
- "returns DON'T WASTE YOUR TIME OR MONEY. After receiving merchandise that was repackaged in a mailing envelope to disguise a VERY damaged carton, upon further inspection, there were TWO orange labels..."