Submit ›
  • Customers like
    • Salespeople were helpful2
    • New store1
    • Not this company1
  • Customers don't like
    • Outright lied5
    • Horrible customer service3
    • Screwing payments and contracts3

  • Aug 26
  • Furniture and Decor
  • Paramount, California
  • 1
  • 1
  • 43
  • REVIEW RATING 3/5

I have got several things from Aaron's and paid it off. I've over looked their rude and unpleasant customer service and lack of return calls. The store manager is rude and erragant. We bought a fridge and it was completely infested with cockroaches. I went to the store and he was so so rude and finally it dawned on him that I didn't want to return it cause the roaches came from my house after... Read more

Was this review helpful? 0 1

  • Aug 24
  • Furniture and Decor
  • Oklahoma City, Oklahoma
  • 2
  • 2
  • 20
  • REVIEW RATING 3/5

We were renting from Aarons and they changed our payment date and paid early. They were very rude and unfriendly. Got a gas range from them and hey broke the designer glass and was suppose to replace it within 2 weeks 6 months later still haven't still haven't. Came to the our house and gave us an hour and money or are stuff. They was very rude and unfriendly. Called corporate office and said... Read more

Was this review helpful? 0 1

  • Aug 18
  • Furniture and Decor
  • Jacksonville, Florida
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

Went into 1 location. A very nice and seem to be understanding lady, left the store. 3 employees including a gm I just got done speaking to said unbelievable things about this woman's weight. Infront of me. Beyond not nice. Things a sailor would not say. For 15mins. At least!!! Then they started in on a man in a wheel chair. Same kind of comments only referring to the handicap. At that point I... Read more

Was this review helpful? 0 0

  • Aug 14
  • Other
  • Sheridan, Wyoming
  • 1
  • 1
  • 25
  • REVIEW RATING 3/5

Sheridan Wyoming Aarons is terrible in Customer Service. The girls that work in the store are very rude. They have no idea how to talk to customers. I would never recommend using the Sheridan Aarons at all. I strongly believe in customer service and they just don't have it at all. How they talk on the phone is very rude and nasty. You would think they would want customers but obviously the way... Read more

Was this review helpful? 0 0

  • Aug 13
  • Furniture and Decor
  • Brooklyn, New York
  • Aarons Rents Staff
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

i am behind on my payment n aarons has been harrassing my phone. just this morning around 8, one of the worker's showed up banging on my door, harrassing me, belittling me, threatening me, putting my business out there to my next neighbor whom which had to assist me in removing her out the building. Something must be done ASAP Read more

Was this review helpful? 0 0

  • Aug 12
  • Appliances and Electronics
  • Los Angeles, California
  • Tv
  • 1
  • 1
  • 49
  • REVIEW RATING 3/5

If you do not buy out the TX or whatever within the three or six month period they will add a tremendous amount to the contract. So, a TV that cost me $2199. and I paid down to $974 now will cost me 2k more. They said it was interest, but could not give me the rate then they changed and told me is was a fee, more like a penalty for not buying it out. Now, "rent to own" from Sears, I called them... Read more

Was this review helpful? 0 0

  • Aug 09
  • Furniture and Decor
  • Calgary, Alberta
  • Leather Sectional
  • 1
  • 1
  • 88
  • REVIEW RATING 4/5

Ok so I went into the Aaron's store on 17th ave SE and seen a leather sectional and got it on a manager special , when I looked at it their was no ripe in the couch till the delivery drivers moved it in and ripped it . I contacted Aaron's they had it finally fixed after mths of fighting with them now it has ripped again twice in the same place and they tell me they are not having it fixed again... Read more

Was this review helpful? 0 1

  • Aug 08
  • Furniture and Decor
  • Amsterdam, New York
  • Aarons Rents Lease Ownership
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

HORRIBLE CUSTOMER SERVICE, am always pay every month don't matter if is early or late but I pay , and today August 8 , Matt ,the same manager of Aaron's in Johnstown NY LEFT ME A REALLY MEAN MESSAGE IN MY PHONE SAYING THE HE IS REALLY TIRED OF BEING CALLING ME , the he don't gonna waist his day the he don't gonna keep doing this , all because I don't return his call , I work all day and I know... Read more

Was this review helpful? 0 0

I was told i wouldnt have a charge off if my merchandise was returned but now the company still says i have one and wont do buissiness with me anymore what a great place Add comment

  • Aug 04
  • Appliances and Electronics
  • Tacoma, Washington
  • Riding Lawn Mower
  • 2
  • 2
  • 145
  • REVIEW RATING 4/5

I have used Aarons for years, easy in and out of the store with my items being delivered on time and set up for me. You will pay more if you carry out the length of the contract but no penalties for paying off early. I have purchased riding lawnmowers, just purchased a name brand matching washer and dryer and glass top stove. Easy monthly payments and I'm paying them off early (I'm in the... Read more

Was this review helpful? 0 1
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Aarons Rents. However, many companies do monitor reviews on our site.

 
×
You are reading about Aarons Rents.
Filing a new complaint about
×