Submit ›
  • Customers like
    • Nothing at all1
    • Kind salesman1
    • New store1
  • Customers don't like
    • Outright lied5
    • Screwing payments and contracts3
    • Calling family and friends2

Bought a washer dryer combo started to leak repair man came out stated he would be back in 3 days with the parts to fix it has been a month now I get a text message that the repair SOS is closed until June 9th. Wow Aarons you really stand by your slogan Do the math. Don't think I will ever choose Aarons again Add comment

  • 11 hours ago
  • Furniture and Decor
  • Russell Springs, Kentucky
  • 9

They started on the day my payment was suppost to me made an I have it on monthly payments an have the til the day before the next payment is due they called my mother a lier that I was home an told my landlord an neighbors I was *** for not sent letter saying u was serious over due and it was not because it was the 10 of April now it is a month behind an they act like its 6 months behind they... Read more

Was this review helpful? 1 0

  • May 23
  • Appliances and Electronics
  • Moultrie, Georgia
  • 55 Inch Smart Tv
  • 1
  • 1
  • 39
  • REVIEW RATING 4/5

terrible service i got tv on the 1st starts acting up on the 3rd i go up to arons the manager tells me well its nothing we can do if the tv still comes on so i went on about my business and now i cant get my money back because they say i need to pay bill why pay for something thats not functional i should get store credit or something but i just wanted my money with no problem like took that 1st... Read more

Was this review helpful? 0 0

  • May 21
  • Laptops and Tablets
  • Hudson, Florida
  • Android Tablet
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

We are 2 payments away from owing an android tablet that we've rented from Aaron's. Never missed 1 payment. About 2 months ago, the tablet stopped working (plug issue; we didn't break it). Brought it in to the store. They said they'd mail it in and get it fixed. A month later we had nothing (but kept making payments!), so we went in & they gave us a smaller, more inferior replacement... Read more

Was this review helpful? 0 0

Horrible customer service. Unorganized work effort. One manager says another manager is working on finding your furniture while that manager says the other one is doing the same. Rude over the phone. Does not care about the customer. Will give you the run around even though you have paid for all of your merchandise. Delayed the delivery date and just all around unprofessional. Add comment

  • May 17
  • Furniture and Decor
  • Woodlawn, Maryland
  • Bedroom Set
  • 2
  • 2
  • 76
  • REVIEW RATING 5/5
Aarons Rents - Review about Bedroom Set from Woodlawn, Maryland
1 of 4

For 5 days we were asking Aarons to rent us a bedroom new bedroom set. finely on the 6th day they sent a used bedroom set that was not the one we ordered.It was supposed to be dark cherry wood 3 peice set. They sent a set that was on the show room floor , that did'nt look anything like the set we picked. I was too trusting & signed the papers. But what they don't know is the paper work is for... Read more

Was this review helpful? 0 0

  • May 06
  • Appliances and Electronics
  • Piqua, Ohio
  • Dryer Repair
  • 1
  • 1
  • 86
  • REVIEW RATING 4/5

My local Aaron's always gives a delivery/pick-up 'window' of several hours but can NEVER seem to arrive within that window. Three months ago they picked up my dryer for repair and were 45 minutes late doing that, now they were supposed to be here to finally return it and once again they are well past the time frame I was given. Not to mention the fact that they've had my dryer for three months... Read more

Was this review helpful? 0 0

  • May 05
  • Appliances and Electronics
  • Atmore, Alabama
  • Washer
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

Brought a washer and paid it in full within 3 months and made payments on time less then two months later it stop working and they won't service it even when I said I will pay for it and it was brought brand new Read more

Was this review helpful? 0 0

  • May 01
  • Appliances and Electronics
  • Lansing, Michigan
  • Washer And Dryer
  • 1
  • 1
  • 62
  • REVIEW RATING 4/5

I was told when I signed the lease agreement for my washer & dryer that after pay off I could purchase an extended warranty. When I tried to do this I was told "We don't do that anymore"....the form is part of my contract and i'm pretty sure we all signed the original! I continue to have issues with the washer & dryer set that I paid over $2000 for. For months my washer was waiting for... Read more

Was this review helpful? 0 0

  • Apr 30
  • Appliances and Electronics
  • Fremont, Nebraska
  • Tv
  • 1
  • 1
  • 85
  • REVIEW RATING 4/5

A tv i am renting was damaged on accident by me when i moved it to another spot in my living room. It fell over and developed a crack in it that made the screen picture go out. As i write this, i am dialing the office in columbus, nebraska. The phone is ringing, then auto hangs up. I contacted the Fremont, Nebraska store to try to get them to call the columbus store to get the person who i am... Read more

Was this review helpful? 0 0

Had an experience with Aarons Rents?

Write a review
Did not find what you were looking for?
 
×
You are reading about Aarons Rents.
Filing a new complaint about
×