Aarons Rents Complaints and Reviews

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Aarons Rents
Main address: 309 E Paces Ferry Rd NE 30305 Atlanta GA
800- 950-7368 , , response@aarons.com
  • 896+20 mobile complaints
  • $1.2M claimed losses
  • $1.3K average
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  • 8 minutes ago
  • Furniture and Decor
  • Overland Park, Kansas
  • 2

Bed bugs from a matrise that I rented from them took over our house after the city department of public health came and condemned our house. We had to leave all our belongings behind because they were all taken over by the bugs. Bed bugs from a matrise that I rented from them took over our house after the city department of public health came and condemned our house. We had to leave all our... Read more

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  • Oct 15
  • Appliances and Electronics
  • Dryer Repair
  • 1
  • 1
  • 34

I have tryed to get them to fix my dryer they had someone stop and that was it it cant be used the cord heats up and burns you when you touch it I spoke with them they just pass the buck and its been two weeks still not able to use it its funny because the want there payment but the wont fix anything so I guess I will just see how many payments til they fix it or I might just ask for a... Read more

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I've tried to order a lamp for my tv and nobody know how to do it, called for 3 months and tried to get in cintact with management left messages and to date haven't received a call back. Trying to get in contact with customer service and all phone are discontinued.. its a joke Add comment

     

  • Oct 02
  • Furniture and Decor
  • Defective Furniture
  • 4
  • 4
  • 114

I brought a couch from Aarons and I kept paying on the couch even though when it came to my house it was broken. They kept saying they would fix it. I kept calling they finally fixed it after about a year. The guy who was in charge at the time Matt said he would take care of it. Then I paid off the dresser and the couch but Aarons kept charging me Matt said he would put it in the computer but he... Read more

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  • Sep 29
  • Professional Services
  • Rental Guys
  • 1
  • 1
  • 103

I, like a lot of unhappy customers had an unwelcomed experience. As I was having lunch, the Aarons harrassment rental guys showed up and had the nerve to say something about my boyfriend and referenced my sexual appetite. I "blew it off" sort of speak and when he asked me a question I neglected to respond due to the fact that my mouth was full. I know this is an island and connections are related... Read more

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  • Sep 29
  • Furniture and Decor
  • Lethbridge, Alberta
  • Poor Customer Service
  • 1
  • 1
  • 42

Asked if each month they could take the payments from my account automatically they said "no". The manager was very rude told me this is how he wants to run his business and that you need to pay by e-transfer each month, you get no choice. This is the most useless and inefficient way of paying. Gave my product back and will never use them again. Worst customer service ever as well. Buyer... Read more

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  • Sep 25
  • Furniture and Decor
  • Tempe, Arizona
  • Furniture Rental
  • 1
  • 1
  • 90

I rented a television, television stand, and sectional from Aaron's a few years ago. A year or two after having the goods, I was laid off and became behind on my payments. The store manager at the Tempe, AZ location began to harass me, by shutting off my power in the fuse box and leaving a was here sign, and leaving messages calling me retarded. After finally getting to a yelling match on the... Read more

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  • Sep 23
  • Furniture and Decor
  • Aurora, Colorado
  • Poor Business Practices
  • 1
  • 1
  • 35

Aarons in aurora specifically dealing with Zultan was a nightmare to deal with. I requested to have recurring payments drawn from my account same day every month. They say yes than harass me when they don't pull the money out. I have to call every month upset. Zultan swears he has never spoke w me before but I have dealt with him on numerous occasions. He states that it's me not doing my part... Read more

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  • Sep 22
  • Furniture and Decor
  • Nashville, Tennessee
  • Bedroom Set
  • 1
  • 1
  • 13

I purchased a bedroom set from aaron's back in june and just discovered that I have been sleeping with bed bugs. I will never do business with them again! Read more

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  • Sep 22
  • Furniture and Decor
  • Tv Rent
  • 1
  • 1
  • 39

I was buying what was suppose to be a 55 in tv come to find out it is only 48 in. I told them I wasnt paying for the tv anymore since it wasnt the right one and all they keep saying is they wont come get it until we catch the pymnts up. Im not paying a dime more for the wrong tv. I can go buy a new one outright thats the right size and doesnt cost 2000 at the end. Aarons is a rip off. Dont ever... Read more

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