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1.7 Based on 188 reviews
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  • Customers like
    • Leaving 4
    • Salespeople were helpful 3
    • Not this company 2
  • Customers don't like
    • Disrespectful 6
    • Outright lied 5
    • Screwing payments and contracts 4

I just gave my merchandise back no reason to take disrespect by no one who you are giving your money too It was the new store in Atlantic ave in Brooklyn a guy named Vince claimed to be the store manager Iva had my apt in repair and he had an issue to know I left the merchandise still safely in the box to avoid anything happening to it lack of language and education keeps him from expressing him accordingly Sad to see some one like that is... Read more

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I decided to go ahead and order a T.V. that had an onlinr special, I was told I would be contacted shortly after applying and already paying the first month. This was on thursday, it is now almost Tuesday. No one has called, I made a call to them earlier in the morning asking about scheduling a drop off and the man said he would call me back as soon as they checked the inventory. That was at 10:00 AM it is now 9:00 PM and no one ever called me... Read more

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I,m been with aarons for ever my husband is in the early stage of alzihmer money has been limit i ,m running around like a chicken with its had cut off they say they are working with me but the payments arenot getting lower im going to return everything eventho i,m at the end stage on some can,t take the worring and the constant phone calls im trying to cover all our debt on my socail security income like products but not worth the hassel Read more

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Hi My name is samuel tyson. I have been an customer for numerous of years since you were open . I have never had any problems with any of your people except mike at the store on main street in jacksonville florida . I am on oxygen and a heart patient and I have never been talked to so rudely and never had anything repossed . His name is mike and he is the GM but he needs training every one has hard times and you should understand they debited... Read more

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I just recently decided to try Aarons for a T.V. and i havent even received the item yet (but ive already made my first payment) i had to fill out my app 3 times! They had no record of me making a payment! They finally found it. But found no application. I guess theyre in the habbit of taking payments from people that have no name application merchandise etc? Lmao. They were supposed to deliver this morning....no show! I called and ask when they... Read more

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My mother rented a Dell Laptop from this company back in April of 2015. The laptop experienced a Windows 10 soft ware issue which left it in an endless "system repair" loop which rendered it unusable. Contacted Aarons who then told my mother that it was a Dell/Microsoft issue and that they could not do anything about it. However, soft ware issues are covered under warranty. Not only did they refuse to even acknoweldge the issue, but these people... Read more

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Our washing machine went out and we decided to go to Aarons to rent a new one. We take it home, set it up, and discover..roaches. tiny german roaches all inside and out now. We have never had roaches. Now we do. Aarons refuses to replace the washing machine, only pick it up and leave us without a replacement due to not keeping their machines clean. If this isnt resolved by them i will need to contact for legal matters so they can pay for a pest... Read more

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Aaron is a ripoff long i be deal with Aaron went i was in Columbus ga i never have no problem seen i deal with araons in st.petersburg i want know how a get my lawnmower, bedroomsuit, living room suit back i put to much money in that so please call me at 8139005410 thank you Read more

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How is this company still in business?? It doesn't make sense. They're charging new retail value on prev. rented/damaged items. No one there does their job, inc. management, all they care about is money. It's pathetic. Everyone there straight up lies, they don't mail/email documents, you cant view anything online except whatever pmt they enter claiming to be due. I called 4 x's req. a copy of my leases and pmt history to be either mailed or... Read more

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TERRRRIBLE SERVICE. calling no stop harassing me, calling my work. asking to come to my house and getting angry when I say no, not knowing how to let someone else talk and explain them selfs. twisting around my words. they don't care if you've only got 20 dollars to your name for the next month they want their money. they are rude, pushy and harassing. they have horrible costumer service, horrible workers. and a horrible way of thinking and... Read more

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